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The Flix Standard of Safety
Our Purpose & Promise
For travelers in India who prioritize peace of mind, FlixBus is the new standard of safety. We know that "safety" isn't just one thing- it's everything. It's the #1 concern for passengers, from driver behavior to personal security.
Our mission is to deliver a safe, comfortable, and reliable journey. We don't just talk about safety; we build it into every part of your trip. We're committed to being the most trusted choice for everyone, especially solo travelers and families.
Our Safety Initiatives: The Four Pillars
Our commitment to safety is a multi-layered promise. We define it across four core pillars:
© Flix SE
1. The Vehicle
Our Promise: A modern, technologically advanced, and impeccably maintained bus.
1. Advanced Safety Tech: Our fleet is equipped with state-of-the-art technology, including ADAS (Advanced Driver-Assistance Systems), to provide an extra layer of on-road safety.
2. Rigorous Maintenance: Every bus undergoes 15+ pre-departure checks to ensure all systems are in perfect working order.
3. Modern Fleet: We operate a modern, BS6-compliant fleet to ensure reliability and performance.
4. On-Board Security: Every bus is equipped with driver-facing dashcams and a physical in-bus SOS button for immediate, tangible support.
© Flix SE
2. The Driver
Our Promise: A professionally trained, background-verified, and responsible captain of the journey.
1. BGV-Verified Crew: Every driver and host pass a rigorous, third-party background check before their trips.
2. Constant Monitoring: We use live-streaming dashcams (DMS) to monitor speeding, drowsiness, or distraction, ensuring adherence to our strict safety policies.
3. Speed Capped: All our buses are hard-capped at an 80 kmph speed limit.
4. Professional Training: Drivers undergo mandatory training to maintain the highest standards of safety and professionalism.
© Flix SE
3. The Journey
Our Promise: A transparent, monitored, and punctual trip with real-time support and safe halts.
1. 24/7 Support Team: Our dedicated support team is available 24/7 to assist you with any query during your trip.
2. Live GPS Tracking: You can track your bus in real-time.
3. Verified & Hygienic Pit Stops: We ensure hygienic and safe rest stops for breaks during the journey.
© Flix SE
4. The Passenger
Our Promise: An environment where every traveler, especially solo women and families, feels secure, respected, and cared for.
1. Women-Only Seating: We guarantee that solo female travelers are seated next to another female passenger.
2. Full Insurance Coverage: Insurance is available as a voluntary opt-in option.
3. Your In-Bus Safety Net: The combination of driver-facing dashcams and an in-bus SOS button ensures that help is always within reach.
Contact Us
Have a question or need support?
WhatsApp us at +91 1171279879.